State regulation of tariffs in lean management practices at the regional level: case of the Voronezh region
DOI: 10.22394/2071-2367-2023-18-5-63-79 EDN: SNDBXM
Keywords:
lean management, lean project, tariff regulation, investment programsAbstract
Currently, government authorities in Russian regions are striving to modernize their work, increase its efficiency, and make it as transparent as possible for both business and the population. In this case, more and more regions are introducing lean management technologies into their management practices. The purpose of the study is to study the implementation of lean management practices in the activities of the Ministry of Tariff Regulation of the Voronezh Region. The research methodology is based on the analysis of the experience of introducing lean management practices into the activities of the department of state tariffs regulation as the modernization part of the system for approving investment programs of resource supply organizations in the region. A survey of representatives of the RNO was also conducted to identify the most significant problems in the process of preparing and approving investment programs. As a result, the authors draw conclusions about how lean projects should be introduced into the activities of government authorities, replicate them from entity to entity, and increase the potential for the use of lean technologies in the work of government authorities in Russian regions as well. Firstly, lean management technologies begin to be implemented in the Voronezh region, so not all employees are involved in the process of project implementation. Secondly, the implementation of lean projects can significantly reduce employee labour costs when performing current working tasks. Thirdly, successful lean management practices require significant information support at the regional level in order to implement them not only within one department, but throughout the country.
References
Балукова М.В. Использование Lean-подхода в офисе // Методы менеджмента качества. – 2006. – № 2. – URL: http://ria-stk.ru/mmq/adetail.php?ID=7570 (25.09.2023).
Вумен Дж., Джонс Д. Бережливое производство: Как избавиться от потерь и добиться процветания вашей компании. – М.: Альпина Паблишер, 2014. – 274 с.
Голубцов А.Н., Кирюшин С.А. Совершенствование государственных услуг на основе инструментария лин-менеджмента // Актуальные проблемы управления: Сборник научных статей. Электронное издание. Выпуск 2. – Нижний Новгород, 2015. – С. 95–112. – URL: http://www.iee.unn.ru/wpcontent/uploads/sites/9/2014/08/Sbornik-ot-25.12.2015.pdf#page=95 (дата обращения: 23.11.2018).
Кутузова М.В. Использование системы бережливого производства лин с целью повышения эффективности предприятия // Экономика и управление: анализ тенденций и перспектив развития. – 2012. – № 1-1. – С. 81–84.
Лайкер Д. Дао Toyota: 14 принципов менеджмента ведущей компании мира. – М.: Альпина Бизнес Букс, 2005. – 127 с.
Рыбаков С.С. Адаптация концепции бережливого производства для применения в органах государственного управления // Материалы Международного молодежного научного форума «Ломоносов-2012» / отв. ред. А.И. Андреев, А.В. Андриянов, Е.А. Антипов, М.В. Чистякова. – М.: МАКС Пресс, 2012. – URL: http://lomonosov-msu.ru/archive/Lomonosov_2012/1742/32468_5a1b.pdf (21.09.2023).
Царенко А.С. «Бережливое государство»: перспективы применения бережливых технологий в государственном управлении в России и за рубежом // Государственное управление. Электронный вестник. – 2014. – № 45. – С. 74–109.
Antony J., Kumar M. Lean and Six Sigma methodologies in NHS Scot-land: an empirical study and directions for future research // Quality Inno-vation Prosperity. 2012. Vol. 16 – Is. 2. – P. 19–34. – URL: http://www.qip-journal.eu/index.php/QIP/article/view/55/45 (дата обращения: 20.09.2023).
Lean in Government Starter Kit. Version 4.0. How to Plan and Imple-ment Successful Lean Initiatives at Environmental Agencies // United States Environmental Protection Agency [Электронный ресурс]. URL: https://www.epa.gov/sites/production/files/2017-11/documents/lean-starter-kit-version-4.pdf (дата обращения: 20.09.2023).
Maleyeff J. Improving Service Delivery in Government with Lean and Six Sigma / IBM Center for The Business of Government, 2007. P. 16–17. – URL: http://www.businessofgovernment.org/sites/default/files/MaleyeffReport.pdf (21.09.2023)
McDaniel M. Viewpoint: Lean Six Sigma works for local govern-ment // American City and County [Электронный ресурс]. – URL: http://americancityandcounty.com/blog/lean-six-sigma-works-local-government (дата обращения: 20.09.2023); United States Environmental Protection Agency (EPA). [Электронный ресурс]. – URL: https://www.epa.gov (дата обращения: 20.09.2023); Michigan Government [Электронный ресурс]. URL: http://www.michigan.gov (дата обращения: 20.09.2023).
Radnor Z., Osborne S.P. Lean: A Failed Theory for Public Ser-vices? // Public Management Review. – 2013. – Vol. 15. –№ 2. – P. 298.
Balukova, M.V. (2006) Ispol'zovanie Lean-podhoda v ofise // Metody menedzhmenta kachestva [Using the Lean approach in the office // Meth-ods of quality management].– №2. – URL: http://ria-stk.ru/mmq/adetail.php?ID=7570 (25.09.2023) (In Russ)
Vumen, Dzh., Dzhons, D. (2014) Berezhlivoe proizvodstvo: Kak iz-bavit'sya ot poter' i dobit'sya procvetaniya vashej kompanii. [Lean manu-facturing: How to get rid of losses and achieve prosperity of your compa-ny]. – M.: Al'pina Pablisher. – 274 p. (In Russ)
Golubcov, A.N. Kiryushin, S.A. (2015) Sovershenstvovanie gosudar-stvennyh uslug na osnove instrumentariya lin-menedzhmenta [Improve-ment of public services on the basis of line management tools] // Ak-tual'nye problemy upravleniya: Sbornik nauchnyh statej. Elektronnoe izdanie. Vypusk 2. Nizhnij Novgorod. – P. 95–112. – URL: http://www.iee.unn.ru/wpcontent/uploads/sites/9/ 2014/08/Sbornik-ot-25.12.2015.pdf#page=95 (data obrashcheniya: 23.11.2018) (In Russ)
Kutuzova, M.V. (2012) Ispol'zovanie sistemy berezhlivogo proizvod-stva lin s cel'yu povysheniya effektivnosti predpriyatiya [Using lean pro-duction system lin in order to increase the efficiency of the enterprise] // Ekonomika i upravlenie: analiz tendencij i perspektiv razvitiya [Economics and management: analysis of trends and development prospects].– №1-1. – P. 81–84. (In Russ)
Lajker, D. (2005) Dao Toyota: 14 principov menedzhmenta vedush-chej kompanii mira. [Tao Toyota: 14 principles of management of the world's leading company] M.: Al'pina Biznes Buks, 2005. – 127 p. (In Russ)
Rybakov, S.S. (2012) Adaptaciya koncepcii berezhlivogo proizvod-stva dlya primeneniya v organah gosudarstvennogo upravleniya [Adapta-tion of the concept of lean production for use in public administration] // Materialy Mezhdunarodnogo molodezhnogo nauchnogo foruma «Lomono-sov — 2012» / otv. red. A.I. Andreev, A.V. Andriyanov, E.A. Antipov, M.V. CHistyakova. M.: MAKS Press, – URL: http://lomonosov-msu.ru/archive/Lomonosov_2012/1742/32468_5a1b.pdf (21.09.2023)
(In Russ)
Carenko, A.S. (2014) «Berezhlivoe gosudarstvo»: perspektivy prime-neniya berezhlivyh tekhnologij v gosudarstvennom upravlenii v Rossii i za rubezhom ["Lean state": prospects for the use of lean technologies in pub-lic administration in Russia and abroad] // Gosudarstvennoe upravlenie. Elektronnyj vestnik.– № 45. – P. 74–109. (In Russ)
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Volkova A. E Shelyakina L. G
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
